Crew Manager (Job code: JB00047177)

5 more candidate(s) also applied for this job.

Posted on - 29/05/2018

  • Key Skills:
    Must Have The Relevant Experience And Have Passed And Be In Possession Of An Approved Training Provider’s Certificate Of Competence
    Healthcare, Aviation
  • Functional Area:
    Health, Safety & Environment [HSE}
    Functional Specialization:
  • Qualification:
    Any Graduation
    Qualification Specialization:
  • Location:
  • Experience:
    3 - 5 yrs.
  • Yearly Salary:


Job Title:

Dear Candidate,
Greetings from Mena Support Services!
Our expertise is in finding key leadership and managerial team for Start-ups and fast growing business in the areas of Oil and Gas, Petrochemical, Railway, Technology, Telecom, E commerce, and Logistics, Retail, Hospitality, Pharmaceutical and Automobile industries. Though we are specialized in the above areas, we offer turn-key and end to end human resources solutions at all levels and where ever required provide one-stop solution.

Company        :  Serco
             :  Crew Manager
Division / Function       : Aviation
Location                        : Saudi Arabia ( Dammam )

Roles and responsibilities:

To actively promote Safety, Health, Welfare and the Environment.

To ensure that sufficient vehicles and manpower are available for the airfield category required; any deficiencies are reported directly to the duty air traffic controller.

All vehicles and equipment are to be checked and serviced in accordance with the Fire Station servicing schedule. Any defects or deficiencies reported or discovered during the duty are to be serviced or replaced immediately and the actions recorded in the Fire Occurrence Book.

All fire incidents are to be reported using the Serco and Dammam Airport Company systems; any incidents to Fire Station staff resulting in an injury are to be reported using the appropriate format. 

Crew Managers are to carry out maintenance of skills training during each shift in accordance with the Fire Station maintenance of skill training syllabus. Records of all incidents attended and any training sessions are to be maintained on the Fire Station training system for all firefighters.

Key Accountabilities


Sees those they interact with as customers and seeks to identify and meet needs, taking swift action to resolve issues with integrity. Always alert to the customers point of view and demonstrates a sense of urgency and importance.

Identifies problems within own area of remit and takes responsibility for finding a solution regardless of the causes.

Operational Excellence

Interacts with others in a supportive way and in accordance with the Serco governing principles.

Clearly and concisely conveys information and ideas that engage others.

Demonstrates proactive team working and collaboration with others, role modelling the belief that the whole team is greater than the sum of the individual parts.

Maintains effectiveness when experiencing changes in work responsibilities or environment.

Essential technical and professional skills, knowledge and qualifications


A demonstrable competency record within the role of Aviation Crew Manager or equivalent rank; who must have the relevant experience and have passed and be in possession of an approved training provider’s certificate of competence.

Must pass medical and fitness standard as laid out by Serco for fire and rescue personnel employed on King Fahd International Airport – Visual, hearing, bleep test and general health.


In date Operational Breathing Apparatus Wearers Assessment.

Preparing to Teach in the Lifelong Learning Sector (PTLLS) or equivalent

Qualified as a Breathing Apparatus Trainer

Qualified as a Working at Height Trainer

Fire safety level 2 and 3

High Reach Extendable Turret qualified

Shortlisting in Progress. Please report with your CV, passport and copies of certificates immediately to our office.

Thank You


Sourcing Officer

MENA Support Service Limited 
Office No. 14, Options Primo, 21st Road 
Marol MIDC Industrial Estate, Near Passport Office 
Andheri (East), Mumbai 400093 
Maharashtra, India 
Office : +91 22 61041 786 - (Ext:708) 
E-mail :           

company profile :SERCO

Serco Group plc's roots go back to 1929, becoming Serco Limited in 1987 and in 1988 was listed on the London Stock Exchange. Now, Serco is a FTSE top 250 company managing over 500 contracts worldwide. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

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