Field Support Technician (Job code: JB00049923)

6 more candidate(s) also applied for this job.

Posted on - 17/04/2019

 
  • Key Skills:
    Experience in IT Industry
    Industry:
    IT-Software
  • Functional Area:
    IT / Telecom - Software, IT-Networking
    Functional Specialization:
    NA
  • Qualification:
    B.Sc, Diploma
    Qualification Specialization:
    Computers, Computers
  • Location:
    SAUDI ARABIA
  • Experience:
    3 - 5 yrs.
  • Yearly Salary:
    Negotiable
 

JOB DESCRIPTION :

Job Title:
Field Support Technician

Qualification: Bachelor or Diploma in Computer Science/Engineering
Experience: Minimum 3 years of experience in the following areas:
  • Respond to incoming calls, voicernails, web-submissions, emails and chat for assistance from those experiencing technical issues
  • Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems and resolutions (i.e. software, hardware and client specific applications)
  • Assist with advanced troubleshooting for special projects as directed

Nationality: Indian
Email Id: rec12@asmacs.net

company profile :ASMACS

ASMACS’ global network and the infrastructure facilities spread across the Indian Sub-continent and Arabian Gulf Region play a dominant role in the growth of ASMACS Group business.

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