Watch Room Assistant (Job code: JB00047182)

2 more candidate(s) also applied for this job.

Posted on - 29/05/2018

  • Key Skills:
    Must be able to function well under pressure, work within a team, be able to react quickly, think fast and take and relay information and instructions accurately
    Healthcare, Aviation
  • Functional Area:
    Health, Safety & Environment [HSE}
    Functional Specialization:
  • Qualification:
    Qualification Specialization:
    fire Safety
  • Location:
  • Experience:
    3 - 5 yrs.
  • Yearly Salary:


Job Title:

Dear Candidate,
Greetings from Mena Support Services!

Our expertise is in finding key leadership and managerial team for Start-ups and fast growing business in the areas of Oil and Gas, Petrochemical, Railway, Technology, Telecom, E commerce, and Logistics, Retail, Hospitality, Pharmaceutical and Automobile industries. Though we are specialized in the above areas, we offer turn-key and end to end human resources solutions at all levels and where ever required provide one-stop solution.

Company                       :  Serco    

Position                         : Watch Room Assistant   

Division / Function       : Aviation

Location                      : Saudi Arabia  ( Dammam )

Roles and Responsibility

Carry out the duties of a Fire Control Room Assistant

Remain in contact with the Fire Fighters at the incident scene using various radio systems. 

Quickly and efficiently implement requests for resources, specialised equipment or additional information in support of the Incident Commander the incident.

Deal with many varied types of incidents such as aircraft and structural, road traffic accidents, chemical and fuel spillages and many other emergency situations. 

Work within a team, relay information and instructions accurately

Act as a central link between Air Traffic Control, Operations, fire stations, crews, officers and other members of the Fire and Rescue Service

Maintaining comprehensive data relating to incidents

Key accountabilities


Sees those they interact with as customers and seeks to identify and meet needs, taking swift action to resolve issues with integrity. Always alert to the customers point of view and demonstrates a sense of urgency and importance.

Identifies problems within own area of remit and takes responsibility for finding a solution regardless of the causes.

Identifies innovative ideas and solutions for everyday work problems that contribute to on-going continuous improvement and which add value to the customer.

Operational Excellence

Interacts with others in a supportive way and in accordance with the Serco governing principles.

Clearly and concisely conveys information and ideas that engage others.


A demonstrable competency record within the role of Fire Watch Room Assistant through approved civilian and military training establishment.

Must be able to function well under pressure, work within a team, be able to react quickly, think fast and take and relay information and instructions accurately

Thank You


Sourcing Officer

MENA Support Service Limited 
Office No. 14, Options Primo, 21st Road 
Marol MIDC Industrial Estate, Near Passport Office 
Andheri (East), Mumbai 400093 
Maharashtra, India 
Office : +91 22 61041 786 - (Ext:708) 
E-mail :           

company profile :SERCO

Serco Group plc's roots go back to 1929, becoming Serco Limited in 1987 and in 1988 was listed on the London Stock Exchange. Now, Serco is a FTSE top 250 company managing over 500 contracts worldwide. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

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