Customer Care agent (Job code: JB00050234)

2 more candidate(s) also applied for this job.

Posted on - 22/05/2019

 
  • Key Skills:
    Candidate Should be graduate or 12th Pass, with more than 2 years of experience in customer Service feild, etc.
    Industry:
    CRM / CallCentres / BPO / ITES / Med.Trans
  • Functional Area:
    Customer Service / Telecalling / Backend
    Functional Specialization:
    Customer Service (Voice), Customer Service (Web), Customer service advisor
  • Qualification:
    12th
    Qualification Specialization:
    Other 12th
  • Location:
    Mumbai
  • Experience:
    2 - 3 yrs.
  • Yearly Salary:
    Negotiable
 

JOB DESCRIPTION :

Job Title:

Position - Customer Care Agent
Location - Goregaon, Mumbai
Qualifications: 12th pass & above

Requirement:
2+ years experience as a Customer Care agent
Tech savvy and understanding of Android OS
Proficiency in English and Hindi Language; Good communication skills
Written and oral communication skills (For agents managing email or chat)
Excellent people handling skills


Job Responsibilities:

Communicating to customers via various channels (phone, email, chat, etc)
Responding to customers inquiries in time and ensuring 

professional customer support


company profile :SAAR IT Resources Pvt Ltd

SAAR is one of India's leading IT establishments. We have a workforce of over 1000+ employees. Starting off as an ITES organization, we have since grown and diversified into various other sectors.

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